John’s Transformation; Delivering Growth by Leveraging IT

John’s Transformation; Delivering Growth by Leveraging IT

Source: Linkedin As a graduate of the information system, John never thought that one day he is leading a business unit and will be responsible for P&L of online and atrium sales for a cosmetic and personal care company. Although he is no stranger to this sector but driving sales through digital channels was a learning curve and new battleground for him. He started as an analyst programmer in Watsons Singapore and quickly climbed the ladder became the IT manager of Singapore operation. 6 years later he joined SaSa as the head of IT overseeing Singapore IT operations & digital developments. Working at Watson gave John a good exposure about retail business in a fast moving consumer good environment as well as being exposed to different IT projects such as ERP, WMS, Store Systems, CRM, and e-Commerce. Entering the retail industry at the time where digital transformation was growing, helped John to understand the importance of business and IT alignment.All of...
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Hospitality IT

Hospitality IT

This IDC Retail Insights study offers IDC's broadest outlook on key technology components within hospitality enterprise applications and the future outlook of the hospitality industry. The industry's broadening adoption of the 3rd Platform (cloud, mobile, social, big data and analytics, and internet of things) will accelerate disruption and change the face of the hospitality industry to reflect new values and services."The hospitality industry is facing new opportunities to rewire existing business operations and invest in technology to redesign existing business models and enhance the customer experience while improving business performance," says Mike Ghasemi, research director, IDC Hospitality Insights Worldwide. Purchase this study...
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