HCL Analyst Day 2017: Back to the Future

HCL Analyst Day 2017: Back to the Future

This IDC Market Note discusses the key takeaways from the HCL Analyst and Advisor Day held in Sydney between August 16 and 17, 2017. HCL is celebrating its 41th anniversary in 2017, and the chosen theme of the event is "The Big Leap Ahead," simplifying HCL's conviction and commitment to transform themselves while helping their clients be 21st century enterprises. Purchase On-line Presentation...
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Omni-Experience & Cross-Border eCommerce Transforming Retail

Omni-Experience & Cross-Border eCommerce Transforming Retail

This IDC Retail Insights Perspective provides an overview of the Omni-Channel Retailing Conference (OCRC) 2017, held in Hong Kong on June 13 and 14. The OCRC is in its sixth year and co-located with the Retail Asia Expo. Over 50 delegates from retail, technology, and digital marketing companies gathered to share the latest insights, trends, and challenges that disrupt the retail industry. "Over the past eight years since IDC first introduced the omni-channel concept, retailers are still struggling with how to transform their businesses into an omni-channel business model. Transformation into omni-channel commerce requires leadership commitment and alignment among all key stakeholders of the organization, and it requires investments that will help the retailer grow the revenue and profitability consistently," says Mike Ghasemi, research director, IDC Retail Insights Asia/Pacific. Purchase On-line Presentation...
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Asia/Pacific Retail Trends Analysis

Asia/Pacific Retail Trends Analysis

This IDC Retail Insights study provides a comprehensive overview of the role of IT to achieve business objectives for 2017 and beyond. It draws on the results of the 2017 IDC Asia/Pacific (Excluding Japan) (APEJ) Retail Trend survey, which included respondents from 260 retailers from Australia, New Zealand, India, China, Hong Kong, Taiwan, Singapore, Thailand, Indonesia, Malaysia, and the Philippines. "Digital transformation has changed the way consumers engage with brands, and it is a must-do for all retailers. DX will enable retailers to strengthen their relationships with customers, empowering employees to drive revenue growth while also improving operational efficiencies, helping the organization to alleviate, if not outright eliminate, silos of processes and talents," says Mike Ghasemi, research director, IDC Retail Insights Asia/Pacific. Purchase On-line Presentation...
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Digital Transformation in Retail is Imperative

Digital Transformation in Retail is Imperative

IDC_Digital_Transformation_in_Retail_is imperative.pdf Mike Ghasemi, Research Director, Retail Insights – Asia Pacific & WW Hospitality, IDC Singapore takes a look at the inevitability of fostering digital change within organisations to survive in the new era.As technologies and business ecosystems continue to experience increasing rates of change, retailers will need to transform ever faster to stay competitive. Is your retail organization ready for digital transformation?...
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Retail Digital Transformation Is Gaining Momentum in Asia

Retail Digital Transformation Is Gaining Momentum in Asia

This IDC Retail Insights Perspective provides a summary of the recent Asia Retail Congress held in Mumbai, India, on February 13 and 14, 2017. Over 200 delegates from different retail sectors attended the event to hear about the latest trends in retail digital transformation and omni-channel retailing. As retailers have fully accepted the new retail landscape, wherein customer experience is a must-have competency, they are fully embracing the need to transform how they go to market."Digital transformation has shifted the retail industry landscape and disrupted the traditional retail business model, creating smoother shopping journey to consumers. Retailers must recognize and drive digital transformation in order to deliver easy, convenient, frictionless, and available anytime, anywhere shopping experience," says Mike Ghasemi, research director, IDC Retail Insights Asia/Pacific. Purchase this study ...
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Worldwide Retail 2017 Predictions — APEJ Implications

Worldwide Retail 2017 Predictions — APEJ Implications

This IDC FutureScape presents IDC's retail top 10 predictions in terms of their likely impact across the enterprise and the time it will take for the predictions to reach mainstream. Key themes include the need for digital transformation, new ways of innovating, more integrated IT and operations, business security, and rethinking the future of work. Although the predictions offered here largely focus on the near term to midterm (2017–2020), the impact of many of these predictions will be felt for years to come. Most of our predictions refer to a continuum of change within the wider ecosystem of the retail industry and global economy. Purchase On-line Presentation...
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