Oracle OpenWorld Asia 2019; The Fate of Your Business Depends on Data and Adaptive Intelligence

Oracle OpenWorld Asia 2019; The Fate of Your Business Depends on Data and Adaptive Intelligence

The Oracle OpenWorld came to Asia for the first time with one key message: Oracle has a diverse business application portfolio that is powered by Oracle Adaptive Intelligence Apps. The event was held at Marina Bay Sands, Singapore on March 26 and 27, 2019 and brought thought leaders from other regions as well as Asia to speak about business transformation and the importance of building a data-driven organization. The theme of the conference was “Create Your Tomorrow, Today” which resonated well with the audience. The annual technology event also showcased a carefully selected Oracle’s solutions as well as the technology partners such as Deloitte and IBM. For two decades, Oracle’s vast community of technology and business professionals has come together at Oracle OpenWorld to learn about the latest product innovations and roadmaps, and get inspired. Attendees of this year’s event had access to educational sessions, including main-stage and product keynotes, product training, presentations on emerging technologies, meet-ups with product experts, and...
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RPA (Robotic Process Automation) in Hospitality: Opportunities for Success & Pitfalls to Avoid

RPA (Robotic Process Automation) in Hospitality: Opportunities for Success & Pitfalls to Avoid

Robotic process automation (RPA) is an emerging application of software embedded with artificial intelligence (AI) and machine-learning capabilities to capture, interpret and automate existing high-volume and repetitive tasks which were done manually previously.  It enables organizations to effectively automate tasks, streamline processes, increase employee productivity, and ultimately deliver satisfying customer experiences. Digital transformation is disrupting the hospitality industry in many ways. The way guests are consuming hospitality services is changing dramatically as the hotel industry transforms its offerings, products, services, and infrastructure to meet the needs of the digital age.  The hospitality industry is a high-volume transaction-based environment, consisting of data management, bookings, processes, and systems. RPA is becoming a prime technology that can disrupt hospitality management and operations.  For example, hotel/restaurant/leisure bookings, front desk cashiering, financial reconciliation, loyalty processes, and employee rosters may be disrupted through RPA. Chatbot services will integrate with bookings and purchasing, forming a new notification channel for guests. Loyalty and streamlined rewards redemption will be another...
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RPA (Robotic Process Automation) in Retail: Opportunities for Success

RPA (Robotic Process Automation) in Retail: Opportunities for Success

  Retail has been one of the most dynamic and evolving industries, especially in emerging markets such as China and India. According to a report by eMarketer, the retail industry is expected to reach a mark of $27.7 trillion in global sales by 2020 and along with the growing opportunities; the competition among different players is rapidly rising. With the introduction of disruptive technologies such as AI, IoT, Robotics, Blockchain and the most recent RPA (Robotic Process Automation), retailers are looking beyond the human capabilities to manage these processes more accurately and productively. Human Resources has always been one of the key challenges in the retail industry due to seasonal demand, lack of formal education and long hours work environment. On top, technology is driving several new changes. Customers can browse, compare and buy on their phones. Many of the new retail jobs require better skills and pay more. There is less demand for people who operate sales registers and greater demand...
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Enterprise Mobility in Mining

Enterprise Mobility in Mining

As commodity prices are under pressure, mining companies globally are looking for ways to save and reduce operating costs wherever they can. Parallel, productivity improvement is on top of the list of many mining companies wanting to make sure they continue to maintain or increase shareholder’s value. As such, enterprise mobility has become one of the key focus areas in the mining industry given that the lines between consumer and enterprise technologies are continuing to blur. Here are some of the advantages of mobility for the mining industry: 1)  Business process and workflow optimization by upgrading the IT architecture from legacy apps to mobile apps which enables end-to-end process view by providing: a. Data collection on-site and immediate uploading of the data to the repository at central server eliminating the need for manual upload to desktop and as such the risk of human error b. Asset Tracking & Management, Inventory Management c. Maintenance Management such as the innovative Asset Maintenance Optimisation system - offered...
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IBTM World 2018: Converging Technologies and Meeting Industry

IBTM World 2018: Converging Technologies and Meeting Industry

IBTM World 2018 the leading global event for the meetings and events industry closed on 29 November 2018. The three-day event set some new records both in terms of the number of pre-scheduled business meetings as well as the number of exhibitors. The annual event objective is to connect and inspire the meeting industry community and also showcase some of the new technologies related to the event planning and production. This was my second time attending IBTM World and I represented a trade association and my objective was to connect with exhibitors from different countries and to explore opportunities to host our future conferences in another part of the world. One of the interesting aspects of the show was the number of mobile app solution providers. There were 17 companies presenting solutions for delegate check-in, tracking, engagement, gamification, networking, appointment, and floor plan. The variety of apps prove the fact that the meeting industry has already benefitted from the digital tools...
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Workforce Challenges in Mining

Workforce Challenges in Mining

The mining industry is an unique industry. Over the past decade mining companies face critical workforce issues driven mainly by generational and career shifts. FIFO (fly in, fly out) workforces travel from across Australia and near abroad and encounter a number of challenges during their working cycles (or ‘swings’) ranging anywhere from 1 week on / 1 week off to 4 weeks on / 1 weeks off - sometimes longer. Their working and living conditions vary somewhat but can be extremely testing and even out-right dangerous with sometimes no access to the outside world, hundreds of miles from civilisation and on-site scarcity of bare essentials such as water. Given these circumstances, mining companies place special attention to workplace health and safety and expedite means including OH & S resources, processes and procedures, providing dedicated safety officers whom are tasked to train and enforce this upon the workforce and to manage any foreseeable risks. Securing the mental wellbeing of mining staff is a...
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