MGR Report: Retail Digital Transformation Australia 2018

MGR Report: Retail Digital Transformation Australia 2018

Retail in Australia remains one of the most dynamic industries, despite facing increased uncertainty due to economic and social factors brought about by e-Commerce giants that set a new standard for consumer experience and engagement. The retail digital transformation in Australia is picking up speed, driven in large by intense competition from online marketplaces such as Amazon and Alibaba. ...
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5 Smart Ways to Engage Shoppers with Gift Card

5 Smart Ways to Engage Shoppers with Gift Card

With the end of the year fast approaching and shoppers getting stuck with Christmas shopping duties, retailers can help last-minute shoppers to buy a convenient gift card while increasing customer foot traffic into the store post-holiday season and fuel customer loyalty. It’s been almost two decades since the emergence of the pre-loaded plastic gift, and despite its popularity in the western world, many Asian retailers have not explored and benefited from the gift card programs. Read the full article...
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Retail Touchpoints: Threat or Opportunity?

Retail Touchpoints: Threat or Opportunity?

As a consumer, we often hear news about dying retail brands that we no longer care anymore. For me is not just about the brand and its history that is disappearing, but those people who decided to start that brand and the employees who poured blood, sweat, and tears before they could see the brand is making an impact in the market. Also, I'd like to think about those companies that were supplying products to dying retail brands and the impact on other industries too. Read the full article...
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What retailers should know about machine learning

What retailers should know about machine learning

The retail is one of the most dynamic industry in the world as retailers proactively and constantly looking for ways to attract, retain and support customer through data and analytics at each stage of the shopping journey. Retailers that could effectively utilize machine learning, which include recognizing known patterns and optimizing and planning will be able to make the right decision as what to stock, how much to buy, and what products to suggest to repeat customers. Read the full article...
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Future of Retail and eCommerce

Future of Retail and eCommerce

PDF: Future of Retail and eCommerce The future of Retail & E-Commerce: How IOT shapes shopping, today and tomorrow. You’ve likely heard of the Internet of Things (IoT), but may not be sure what it means for retailers. For many in the industry, it’s disruptive technology that is already impacting the customer experience, and the bottom line for retailers. Discover what IoT is, and what it may mean to you in this special IRF report. ...
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Omni-Experience & Cross-Border eCommerce Transforming Retail

Omni-Experience & Cross-Border eCommerce Transforming Retail

This IDC Retail Insights Perspective provides an overview of the Omni-Channel Retailing Conference (OCRC) 2017, held in Hong Kong on June 13 and 14. The OCRC is in its sixth year and co-located with the Retail Asia Expo. Over 50 delegates from retail, technology, and digital marketing companies gathered to share the latest insights, trends, and challenges that disrupt the retail industry. "Over the past eight years since IDC first introduced the omni-channel concept, retailers are still struggling with how to transform their businesses into an omni-channel business model. Transformation into omni-channel commerce requires leadership commitment and alignment among all key stakeholders of the organization, and it requires investments that will help the retailer grow the revenue and profitability consistently," says Mike Ghasemi, research director, IDC Retail Insights Asia/Pacific. Purchase On-line Presentation...
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