MGR Report: Retail Digital Transformation Australia 2018

MGR Report: Retail Digital Transformation Australia 2018

Retail in Australia remains one of the most dynamic industries, despite facing increased uncertainty due to economic and social factors brought about by e-Commerce giants that set a new standard for consumer experience and engagement. The retail digital transformation in Australia is picking up speed, driven in large by intense competition from online marketplaces such as Amazon and Alibaba. ...
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5 Smart Ways to Engage Shoppers with Gift Card

5 Smart Ways to Engage Shoppers with Gift Card

With the end of the year fast approaching and shoppers getting stuck with Christmas shopping duties, retailers can help last-minute shoppers to buy a convenient gift card while increasing customer foot traffic into the store post-holiday season and fuel customer loyalty. It’s been almost two decades since the emergence of the pre-loaded plastic gift, and despite its popularity in the western world, many Asian retailers have not explored and benefited from the gift card programs. Read the full article...
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Retail Touchpoints: Threat or Opportunity?

Retail Touchpoints: Threat or Opportunity?

As a consumer, we often hear news about dying retail brands that we no longer care anymore. For me is not just about the brand and its history that is disappearing, but those people who decided to start that brand and the employees who poured blood, sweat, and tears before they could see the brand is making an impact in the market. Also, I'd like to think about those companies that were supplying products to dying retail brands and the impact on other industries too. Read the full article...
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HCL Analyst Day 2017: Back to the Future

HCL Analyst Day 2017: Back to the Future

This IDC Market Note discusses the key takeaways from the HCL Analyst and Advisor Day held in Sydney between August 16 and 17, 2017. HCL is celebrating its 41th anniversary in 2017, and the chosen theme of the event is "The Big Leap Ahead," simplifying HCL's conviction and commitment to transform themselves while helping their clients be 21st century enterprises. Purchase On-line Presentation...
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What retailers should know about machine learning

What retailers should know about machine learning

The retail is one of the most dynamic industry in the world as retailers proactively and constantly looking for ways to attract, retain and support customer through data and analytics at each stage of the shopping journey. Retailers that could effectively utilize machine learning, which include recognizing known patterns and optimizing and planning will be able to make the right decision as what to stock, how much to buy, and what products to suggest to repeat customers. Read the full article...
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